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friendlyway butler 19

An easy to use information system for all

People are characterized by their differences. The friendlyway butler 19 takes this fact into account, so that nobody is left out. We believe that this is just a matter of adjustment of ourselves and our product.

The friendlyway butler 19 system is characterized by a compact design. The necessary surfaces for documents and other items are provided by the side-mounted panels. Due to the built-in multi-functional panel, additional options can be integrated at a later date.

A particularly significant feature of the friendlyway butler 19 is the simple and quiet height adjustment at the push of a button.

A large selection of options provides the possibility of multiple functions. The commonly used options are touch screen, keyboard, and speakers. Alternatively, the system can be wall-mounted.

The friendlyway butler 19 system is the optimal solution for all public spaces and institutions, such as community centers and hospitals, which face the challenge of accessibility for all.

friendlyway HOT-LINE +420 241 740 104


  • Infinite height adjustment
  • Simple to use
  • Robust housing
  • Designed for hospitals and public spaces
  • Space-saving design
  • Made in Germany, manufactured in compliance with ISO 9001


  • The easy to use design of the device provides access and operation for wheelchair users
  • Direct transaction opportunities through the integrated payment module (cash and/or electronic payment via EC, credit, or RFID card)
  • Modular extendable system allows for multiple integration of components (also after initial installation)
  • The anodized aluminum housing and the touch screen can be easily cleaned, therefore the device can be used in particular in the hygienic environment in hospitals
  • Always the right information at the right time in the right place
  • Long-life cycle due to the robust and resistant device construction
  • Reduced operating costs owing to the remote control and remote content management

General Housing Aluminium with chrome-plated side panels
Measurements 980 x 1466-1966 x 800 mm (W x H x D)
Weight 80 kg
Special features multipurpose plate, electronic height adjustment
Location Indoor
Display Size 19 inch
Resolution 1280x1024 pixels
Brightness 300 cd/m²
Viewing angle 178° v/h
Payment functionality Coin checker
Bank note checker
Electronic payment with EC and credit card
Computer modern PC by Dell or AOpen
Print thermal printer (80 mm to DIN A4)
Input Touch screen Surface Acoustic Wave
Keyboard plastic or vandal-proof stainless steel
Housing Individual painting
Decoration with film according to customer specification
Card reader Magnetic card reader
Chip card reader
Connectivity network connection via W-LAN
Sound Stereo loudspeaker
Webcam 8 Megapixel camera
Other Barcode reader
Phone options (analog and VoIP)

Examples of use

  • Product and information presentation
    Active and passive product presentation with optional operation by the user, for example, patient information system in medical institutions.
  • Internet terminal
    Internet access available to all including wheel chair users in public spaces via secure hardware and software.
  • Wayfinding system
    Particularly suitable for guidance in public spaces.
  • Employee Information System (EIS)
    Providing corporate information to the employees.
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